Shipping policy
Shipping Policy
Thank you for shopping with Egixa. This Shipping Policy explains how orders are processed, shipped, and delivered within the United States.
1. Shipping Locations
We currently ship orders within the United States. At this time, we do not offer international shipping.
2. Order Processing Time
Orders are typically processed within 1–3 business days (excluding weekends and holidays) after order confirmation.
Once your order has been processed, it will be handed over to our shipping partners for delivery.
3. Shipping Time & Delivery Estimates
Estimated delivery time:
- Standard Shipping: 5–10 business days
Delivery times may vary due to factors beyond our control, such as weather conditions, carrier delays, or high-demand periods.
4. Shipping Charges
Shipping fees (if applicable) will be calculated and displayed at checkout before you complete your purchase.
Occasionally, we may offer free shipping promotions, which will be clearly mentioned on our website.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details (if available).
Please allow up to 24–48 hours for tracking information to update.
6. Address Accuracy
Customers are responsible for providing accurate and complete shipping information. Egixa is not responsible for orders delayed or lost due to incorrect or incomplete addresses.
If an order is returned due to an incorrect address, additional shipping charges may apply for reshipment.
7. Delayed or Lost Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our support team.
While we work closely with our shipping partners, Egixa is not responsible for delays caused